Customer Service

Refund Policy

Thanks for purchasing our products at Itsthebomb.com.

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

Adult toys must be unopened.  After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method.  Credit card payment credits may take 5 to 10 business days to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you may not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team. itb@itsthebomb.com

Privacy Policy

Itsthebomb.com  will not use or share your information with anyone except as

described in this Privacy Policy.  For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and

postal address. The information that we collect will only be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your

browser sends to us that is called Log Data. This Log Data may include information such as your

computer's Internet Protocol ("|P") address, browser version, pages of our Service that you visit,

the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique

identifier. These are sent to your browser from the website that you visit and are stored on your

computer's hard drive. Our website does not use cookies.